With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. In other words, when it can be too late to get a refund. November 23, 2021. If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. Scan this QR code to download the app now. 8, Ch. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. 0000048135 00000 n I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. Keep in mind that you may not be refunded in money. The clause is designed to protect both buyers and sellers. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. h A{ Read on to find out what your best chances of getting a StubHub refund are. Doesn't matter that it happened while you were asleep. 2 if you have questions about buying tickets. Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. No. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Suite 1800 Financial Center 0000000816 00000 n 0000004513 00000 n After the switch, you will enter the email address you use to access the community in order to reset your password. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. My Sales. 0000009736 00000 n Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. How do I get my tickets back if they didn't sell? endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream Birmingham, Alabama 35203 However, Chase Sapphire Reserve did me a solid. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. Your account will stay inactive untilyou: Did you find it helpful? Privacy Policy. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Privacy Policy. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. Xc:b~f9 R$N1Nc`+i\`4cWS+ * StubHub called to say that they are not issuing a refund because the event was rescheduled. Most contracts include the address of each party and notice requirements. My Sales. After the switch, you will enter the email address you use to access the community in order to reset your password. 0000005342 00000 n Sign In. Hurry up and access DoNotPay from any web browser to check out everything we offer. Dispute 2 (if any) The same format is followed. Unless you want a refund). SBNation.com. )I am far from done with reading and analyzing the bill language, but already I can spot a couple of places where the bill would threaten encryption, so . %PDF-1.6 % In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. I live in Singapore where the StubHub app is not avail. and our We are changing the way you register and sign-in to the StubHub Community. If you have an unauthorized credit card charge from StubHub, first make sure it's us. This gives them the legal notice that action is being taken against them. The company does have something they term FanProtect Guarantee in its User Agreement. You may download a form Notice. If you feel like StubHub cheated you, you could take action against them. I was prepared to proceed to arbitration by stating the California Bus. You may download a form Notice. Doesn't matter that the sales happened close together. Orders. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. For more information, please see our If you feel like StubHub cheated you, you could take action against them. to check out everything we offer. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. Cookie Notice |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Sorry we couldn't be helpful. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, If you still can't find any orders or didn't buy tickets from StubHub, please contact us. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. I listed 2 ***** concert tickets in Hollywood florida for sale on stubhub.com in Nov 21 and uploaded the tickets once received. (Techdirt valiantly tries to cover them here. 0000007066 00000 n Sit back and relax while we do the work. To take someone to Small Claims Court, you first have to notify them that they are being sued, which is called 'serving a defendant.'. A form for initiating arbitration proceedings is available on the AAA's website at. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Rap/Hip-Hop Tickets- Hip-Hop Over to the Show! 1 if you bought tickets and you have a problem with them. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. wikiHow is where trusted research and expert knowledge come together. ("StubHub has failed to refund Plaintiff Koble for [his] ticket purchase."). StubHub will send you an email with instructions on how to claim your refund or credit. Sorry we couldn't be helpful. StubHub provides an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated services . DoNotPay records the details of your purchase to boost your chances of winning the refund. Sell. 0000009067 00000 n That stinks. 0 Do you have more than one StubHub account? As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). ^H^Cb3WN&Mt~8TxTCiE(HUlA/L$\? !/r hbbbd`b``. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. As others have replied, you don't have any grounds to dispute the fee. Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. See Paragraph 22, Section C, titled Costs of Arbitration, in the user agreement. My Listings. From everything weve seen, the StubHub customer support is quite thin, to say the least. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. All Rights Reserved. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute.


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